Florence, the city of art, culture, and beauty. Before delving into the treasures of this Tuscan city, it is important to be aware of some useful services to make your stay in Florence enjoyable and safe.
Tourist Points in the city centre
To help you make the most of your stay in Florence, the city offers several Tourist Points located in the city center. These points provide tourist information, maps, reservations, and assistance. Here’s where to find them:
- Tourist Point at Santa Maria Novella Station: Located near the main train station, it’s a great starting point for visitors.
Piazza della Stazione, 4, 50123 Florence - Tourist Point in Borgo Santa Croce: In the heart of the historic center, just a stone’s throw from Piazza Santa Croce, it’s excellent for receiving suggestions about Florence’s museums.
Borgo Santa Croce, 29/r, 50122 Florence - Tourist Point in Via Cavour: Near the Cathedral of Santa Maria del Fiore, this point is perfect for those who want to explore the Duomo and its surroundings.
Via Camillo Cavour, 1R, 50129 Florence
Getting around: transport and taxis
Florence offers an efficient public transportation system to explore the city and its surroundings. Here are some key pieces of information:
- Buses and Trams: Public transportation is operated by Autolinee Toscane, and you can find schedules and information on their official website.
- Trains: The main railway station is Santa Maria Novella, located in the center of Florence, from where you can reach other Italian cities.
If you prefer to travel by taxi, Florence offers reliable taxi services. Here are some taxi companies and their contact numbers:
- Taxi Florence: Tel. +39 055 4390 – www.4390.it
- Radio Taxi La Favorita: Tel. +39 055 4242 – www.4242.it
Remember that there are also convenient taxi stands, such as the one next to the central station of Santa Maria Novella.
Pharmacies open 24 hours
Your health is important, and Florence offers 24-hour pharmacies in the city center. Here are some of them with their address and phone numbers:
- Santa Maria Novella Pharmacy: Piazza della Stazione, 50123 Florence. Tel. +39 055 216761
- Molteni Pharmacy: Via dei Calzaiuoli, 7r, 50122 Florence. Tel. +39 055 289490
- SS. Annunziata Pharmacy: Via dei Servi, 80r, 50122 Florence. Tel. +39 055 210738
- San Niccolò Pharmacy: Via dei Renai, 11r, 50125 Florence. Tel. +39 055 2343892
Services and emergency numbers
Your safety is important, so here is some information about emergency services:
- Emergency Room (Santa Maria Nuova Hospital): In case of a medical emergency, Santa Maria Nuova Hospital is a reference healthcare facility. Tel. +39 055 693111
Piazza di Santa Maria Nuova, 1, 50122 Florence - Carabinieri (Military Police): The Carabinieri station is located in the center of Florence and is available for assistance and emergency reports. Tel. +39 055 2646950
Piazza della Stazione, 7, 50123 Florence
In case of emergency situations, it is important to know the useful phone numbers:
- Medical Emergency (Emergency Room): 118
- Carabinieri (Military Police): 112
- Fire Department (Vigili del Fuoco): 115
Stay in Florence: what to keep at hand
Save these contacts before you travel: you will rarely need them, but when you do it helps to have them ready. For the rest, your stay in Florence can start from our own district, Santa Maria Novella, following our itinerary for Florence in one day and our tips on where to eat.
