Useful Information for Your Stay in Florence

Florence, the city of art, culture, and beauty. Before delving into the treasures of this Tuscan city, it is important to be aware of some useful services to make your stay enjoyable and safe.
1. Tourist Points in the Center of Florence

To help you make the most of your visit, Florence offers several Tourist Points located in the city center. These points provide tourist information, maps, reservations, and assistance. Here’s where to find them:

  • Tourist Point at Santa Maria Novella Station: Located near the main train station, it’s a great starting point for visitors.
    Piazza della Stazione, 4, 50123 Florence
  • Tourist Point in Piazza Santa Croce: In the heart of the historic center, just a stone’s throw from Piazza Santa Croce, it’s excellent for receiving suggestions about Florence’s museums.
    Borgo Santa Croce, 29/r, 50122 Florence
  • Tourist Point in Via Cavour: Near the Cathedral of Santa Maria del Fiore, this point is perfect for those who want to explore the Duomo and its surroundings. 
    Via Camillo Cavour, 1R, 50129 Florence
2. Transportation
Florence offers an efficient public transportation system to explore the city and its surroundings. Here are some key pieces of information:
  • Buses and Trams: Public transportation is operated by Autolinee Toscane, and you can find schedules and information on their official website.
  • Trains: The main railway station is Santa Maria Novella, located in the center of Florence, from where you can reach other Italian cities.
If you prefer to travel by taxi, Florence offers reliable taxi services. Here are some taxi companies and their contact numbers: Remember that there are also convenient taxi stands, such as the one next to the central station of Santa Maria Novella.
3. 24-Hour Pharmacies in the Center of Florence
Your health is important, and Florence offers 24-hour pharmacies in the city center. Here are some of them with their address and phone numbers:
4. Services and Emergency Numbers

Your safety is important, so here is some information about emergency services:

In case of emergency situations, it is important to know the useful phone numbers:

  • Medical Emergency (Emergency Room): 118
  • Carabinieri (Military Police): 112
  • Fire Department (Vigili del Fuoco): 115

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